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Is Pet Tailer waterproof?
Yes, Pet Tailer was designed to survive dunkings in the water bowl.
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How far does a Pet Tailer operate?
In open areas, a Pet Tailer will be visible up to about 328 feet (100 meters).
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Is the battery in Pet Tailer user replaceable?
Yes, the CR1632 battery can be purchased world wide and can be replaced without tools.
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How long does the battery in Pet Tailer last?
The battery in Pet Tailer lasts 6 months.
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Will I get better reception of my Pet Tailer outside of my home?
Yes, the walls of your home and local WiFi signals can impair reception of the Pet Tailer signal.
It is best to walk outside for best performance.
It is best to walk outside for best performance.
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Will Pet Tailer operate in very cold/hot weather?
Yes, Pet Tailer was designed and tested to operate from -22F to +140F (-30C to +60C).
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Is Pet Tailer GPS?
Pet Tailer uses Bluetooth to provide distance information for your pet. This allows Pet Tailer to be very small, with a long battery life.
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Will trees, hills or rocks impair the range of Pet Tailer?
Performance will always be best in open areas. Trees, shrubs and grasses minimally impact Pet Tailer performance.
If it is very hilly where you live, try starting out a search from the top of a hill rather than the bottom.
If it is very rocky or there are rock/brick/block walls, try searching on both sides of rocky areas or walls.
If it is very hilly where you live, try starting out a search from the top of a hill rather than the bottom.
If it is very rocky or there are rock/brick/block walls, try searching on both sides of rocky areas or walls.
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How will I know to replace the battery?
The smartphone application reports the remaining battery percentage. In addition, when it is time to relace the battery the light on Pet Tailer will begin to flash RED once a minute.
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Is there a way to turn off the blinking green light?
Yes, you can extinguish the light. The same button used to activate Pet Tailer can be used to extinguish the blinking light. Simply press it once and the light will flash red twice to indicate the light is off. To turn it back on simply press the button again and the light will flash green twice to indicate it is back on. Either on or off the light will flash red when the battery needs to be replaced.
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Does the Pet Tailer make a sound to help find the tag if the my pet is in a bush hidden or in a closet full of clothing hiding?
During our product development we determined that any sound loud enough to be easily heard also scared most pets, sometimes to the point of them running and hiding. Because of this we decided to not include that as a feature. At night the once per minute green flash from Pet Tailer assists in locating your pet. We normally use the app to get the closest possible range indication and then look for the most likely hiding place. The range indication may not be very small if your pet happens to be sleeping on top of the Pet Tailer. So always use the range indication as a guide and not as an absolute distance measurement.
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Is Pet Tailer safe for my pet?
Yes, Pet Tailer uses safe and harmless Bluetooth Low Energy technology to track your pet. Pet Tailer uses safe and harmless Bluetooth Low Energy technology to track your pet.